At NRP Properties Ltd ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This policy outlines how we collect, process, store, and secure your personal data and sensitive property records.
1. Information We Collect
We collect personal information necessary to deliver our property management and official services:
- Contact details: Name, email address, telephone number, UK proof of address.
- Identity records: CNIC, NICOP, passport copies, family registration certificates (FRC).
- Property documents: Title deeds, Registry deeds, Fards, allotment letters, maps, utility bills.
- Case details: Correspondence regarding property disputes, family tree hierarchies for inheritance, etc.
2. How We Use Your Data
We use the collected information for the following purposes:
- To verify identity and confirm ownership status at land registries in Pakistan.
- To draft specifically scoped Written Authorization and official applications.
- To manage, list, rent, or coordinate the recovery of your property.
- To communicate updates with you via email, phone, and WhatsApp.
3. Document Security & Storage
We understand that property records and NADRA credentials are highly sensitive:
- All digital files are stored on secure cloud services with multi-factor authentication (MFA) and encryption.
- Original paper documents are stored in locked, fireproof safes in our offices.
- We restrict access to documents strictly to the relationship managers and on-ground specialists directly handling your case.
4. Sharing with Third Parties
We do not sell or rent your personal data to third parties. We only share documents with:
- Our on-ground on-ground specialists and field operators in Pakistan who file cases or visit record offices.
- Official government departments (e.g. Land Revenue, High Registry Board, NADRA) as required for official submissions.
5. Cookie Policy
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our audience comes from.
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with the website anonymously.
By continuing to use our website, you consent to our use of these cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Rights (GDPR)
Under UK GDPR, you have the right to access, correct, restrict, or request the deletion of the personal data we hold about you. You can contact our data protection officer at privacy@nrpproperties.co.uk to exercise these rights.
